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Customers Ask

The little details, answered. Anything else, we're one WhatsApp message away.

Is it real gold?
Every Pellington piece is 18k gold plated over a solid 316L surgical-grade stainless-steel core, so you get that rich, warm gold look with real everyday durability underneath. It's the finish that lets our jewellery stay beautiful wear after wear.
Will it tarnish or fade?
No, that's the whole point of Pellington. Our PVD 18k gold plating is made to resist tarnishing and fading, so your piece keeps its shine. We're so confident, every piece comes with a 1-year tarnish-free warranty.
Can I wear it every day, even around water?
Yes! Pellington jewellery is water and sweat resistant and made to be lived in, through your morning routine, a workout, a rainy day. Put it on and enjoy it.
Is it good for sensitive skin?
It suits most people. We build on 316L surgical-grade stainless steel, the grade used for body jewellery, chosen because it stays stable against skin instead of corroding the way plated brass does. The PVD gold on top is a hard, sealed layer, not a thin wash that wears through. It's made for all-day, every-day wear.
How do I find my size?
Most Pellington pieces are adjustable or one-size. For sized rings, pick your size on the product page and tap the size guide just under the size options to find your fit at home. Still unsure? Just message us on WhatsApp and we'll help you get it right.
What if I change my mind?
No problem at all, you have 30 days to return an unworn piece for a refund, store credit, or an exchange. Just message us and we'll make it easy. Full details in our Returns & Refunds policy.