Pellington is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website.

1. Information We Collect: We collect personal details such as your name, email, phone number, billing and shipping addresses, payment details, and order history. Technical information such as IP addresses, browser types, and cookies are also collected.

2. Use of Information: We use your information to process transactions, deliver orders, provide customer service, send order updates, and improve our services. We may also use your data to comply with legal obligations, including VAT and tax reporting.

3. Sharing of Information: Your information will only be shared with trusted third parties necessary for fulfilling orders, such as our logistics partner (Quiqup) and payment service providers. We may also disclose information if required by UAE law or court order.

4. Data Retention: We retain your information as long as it is necessary to fulfil the purposes described or as required by law. Financial and transactional data may be retained for VAT/tax compliance.

5. Security: We employ industry-standard encryption and security protocols to protect your data. However, no transmission over the internet can be guaranteed as completely secure.

6. Cookies: Our Website uses cookies and similar technologies to enhance user experience and track site performance. You may disable cookies in your browser, but some features may not function properly.

7. Your Rights: You may request access, correction, or deletion of your personal data by contacting customercare@pellington.ae. You may also opt out of receiving marketing communications at any time.

8. Children’s Privacy: Our Website is not intended for persons under 18. We do not knowingly collect data from minors.

9. Governing Law: This Privacy Policy is governed by UAE law. Any disputes shall fall under the jurisdiction of Dubai courts.

10. Contact: For privacy-related inquiries, please contact us at customercare@pellington.ae or call +971 52 203 8848.